Inviting fresh nursing graduates / diploma holders to be deputed at pathological and/or physiotherapy clinics in most of the Tier-A, B and C cities across India. Excellent growth opportunity for Freshers.
The selected candidates will be responsible for providing exceptional customer service to patients and visitors, as well as administrative support to the clinic staff.
KPIs: To manage Clinic’s reception desk (maintain a clean and organized reception area, ensure all necessary forms and supplies are available as per standards, etc.) To manage Customer / Patient interface (handle incoming / outgoing telephone calls, schedule appointments, manage patient records using electronic medical records software, verify patient information and insurance coverage, collect payments etc.) To coordinate with other departments / functions in order to ensure smooth service delivery. Provide administrative support to clinic staff as needed, such as faxing, scanning, filing documents etc. To escalate matters related to any emergency situation. To ensure smooth management of front office, internal coordination and service delivery. To collect customer/patient feedback and reporting the same as per policies of the organization. To capture data and manage MIS as prescribed from time to time.